Introduction: A month ago I came into association with the General Aviation industry where life is all about charters, pilots, fixed wing planes, piston engines, maintenance engineers etc. Since we are in the gender equality era, I began to keep … Continue reading The Pilotress
Since the birth of the civil aviation, many airline players have come and gone, with some being able to lay a mark on the industry. These airlines have practiced different business models to gain profits and maximize their market share. … Continue reading Low Cost Carriers : The Shift in Business Paradigm
Customer is the most valuable asset in a service industry. Having said that, would an airline exist without customers? The answer is a big ‘NO’. The experience of a customer can break or make the brand loyalty. In this article … Continue reading How satisfying is the Indian Airline Industry for its customers?
Introduction Air Travel… The first thing that pops up in our mind when we hear/read this word is ‘fastest’ mode of transport. A person prefers to travel by the airline industry in order to save on time, as time has … Continue reading OTP & The Indian Airline Industry